Right of withdrawal

How to make a Return

RETURN PROCEDURE

ITALY and EUROPE

Here are the 4 simple steps to follow to make your RETURN, which can be done within 14 days of receiving your package.

1. Complete the Online Return Form, print it out and insert it in the same package you need to return (in case you fail to complete the online form you can request the return by sending an email to customerservice@truckdanet.com). Remember to return the package intact and with all the packaging you received (i.e., not just the manufacturer's packaging). The package must be tightly closed.
2. Send us an email saying that you are returning the product(s) indicating your full name and packing list number (the number on the accompanying document you found inside the package). Write to customerservice@truckdanet.com .
3. If you reside in Italy and Europe, you can ship via your Courier or by Mail to our Warehouse/Logistics address that you will find indicated on the return form. The cost of return shipping will obviously be your responsibility,
4. As soon as we have received and verified your Return we will proceed with a full refund of the amount you paid, with the same method of payment with which you purchased (excluding cash on delivery, where instead you will be refunded by bank transfer).